Buster, a four-year-old Labrador Retriever
Petplan Reviews
Petplan pay out 97% of claims they receive and 90% of policyholders renew their cover with them each year.
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Sentiment Score: 9.0/10
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82667 reviews found on websites such as TrustPilot
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Petplan's Classic, Classic + and Ultimate policies have been awarded 5 Stars by Defaqto
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Petplan won’t increase your premiums because you’ve made a claim
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10% discount when you purchase a policy online
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Multipet discount if you insure more than one pet
Price Band
£
£
£
£
£
Good for
- Rated 5 stars by Defaqto
- 10% discount when you purchase a policy online
84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
Cover Purchased
Reviewed without invitation
Reviewed the
Claims
experience on 4 Mar 2022
Excellent Service!
We insured our dog with Petplan for many years and did not need to claim. Unfortunately, she became I’ll and we had to make several significant claims.
All were dealt with quickly and efficiently. I…
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Recieved a response within 1-2 days after their claim was submitted
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Claim was success and paid out
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Was neither happy or unhappy with their experience when they spoke to someone
Cover Purchased
Reviewed without invitation
Reviewed the
Claims
experience on 16 Nov 2021
Quick And Easy Claim
Our dog needed an operation (cryptorchid) and we were worried there would be some issues with getting it paid on the insurance as some insurers would argue it was an existing issue upon purchase of t…
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Recieved a response within 1-2 days after their claim was submitted
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Claim was success and paid out
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Was neither happy or unhappy with their experience when they spoke to someone
Quotes our team received
Pet profile:
Cheapest Dog Quote
£97.07
Per Month
Maximum Vet Fees
£12,000
Per Year
Cover From
6
Weeks
Pet profile:
Tinks, a three-year-old Bengal
Cheapest Cat Quote
£24.15
Per Month
Maximum Vet Fees
£12,000
Per Year
Cover From
6
Weeks
Frequently asked Questions
Petplan offers two types of pet insurance policies for dogs and cats: Essential Plan and Covered for Life®. The former offers time-limited insurance, focused on providing short-term help with vet bills. The latter offers lifetime cover, providing support for vet bills for ongoing conditions.
PetPlan has a one-size-fits all policy for rabbits under its Rabbit Plan, offering up to £4,000 per year towards vet bills.
You can also find policies for horses and exotic pets on Petplan’s website.
Petplan is one of the few insurance providers that may cover a pet with pre-existing conditions. PetPlan may offer a policy that excludes treatment for conditions that are a result of the pre-existing condition. They can remove that exclusion if specific criteria are met, such as if your pet has been clear of any symptoms for a set timeframe.
They may also choose to cover the pre-existing condition outright, if they believe the condition is fully resolved and unlikely to happen again. However, Petplan may elect to not cover your pet’s pre-existing condition if they believe it is likely to affect your pet for the rest of their life.
Petplan provides cover for cats, dogs, rabbits, horses and a few exotic pets.
Petplan has an impressive claim approval rate of 97%, with over £5 million paid every week to help owners get the care their pets need and deserve.
It can take up to 14 working days for Petplan to process a claim.
Yes, Petplan may be able to pay your vet directly, although you can ask to receive reimbursement yourself if that is preferred.
Petplan offers up to £2,000,000 in third party liability cover for dogs and cats across all policies.